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PRODUCT RECOMMENDATION

Valid Recommendations for Complex Products

Product recommendations must take the conditions of use at the customer’s site into account. This often requires a certain level of engineering knowledge. Digitizing this application advice is particularly difficult – but the benefit for the end customer is even higher if you deliver valid statements for their concrete situation. Empolis Content Express® allows you to digitize the relevant knowledge and to propose the optimal product in every situation.

Boost Up and Cross-selling

With the knowledge graph, you can understand your customer’s situation and their plans, and generate product recommendations that go far beyond suitable accessories. For example, a customer’s shopping cart at a DIY store might show what kind of renovation they are planning and that you can offer them not only tile adhesive, but perhaps also faucets and bathroom furniture to go with the tiles.

Master International Markets

Different markets have different requirements. It starts with preferences for certain types of products, but goes as far as requiring products to be bundled differently or even having different approvals. The flexibility of the knowledge graph allows you to effortlessly accommodate even multiple brand-specific variants within a single source of truth.

Sales Contact Tobias Janka Profil Picture

TOBIAS JANKA

EMPOLIS CONTENT EXPRESS®

DO YOU HAVE ANY QUESTIONS?

Feel free to contact me directly.

E-Mail: tobias.janka@empolis.com
Tele: +49 173 214 3140

ARRANGE YOUR FIRST MEETING

A website by

Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Germany

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Solutions

  • Product Catalogs
  • Product Configurators
  • Product Recommendation
  • Customer Assistance
  • Smart Products
  • Individualized Product Information
  • Interactive Manuals
  • Technical Documentation/Intelligent Information

Features

  • Component Content Management
  • Knowledge Graph
  • Content Delivery
  • Metadata Hub
  • Product Knowledge

Legal Information

  • Terms & Conditions
  • Legal Disclosure
  • Privacy Policy

Empolis is:

Trusted Cloud Partner des BMWi (Federal Ministry of Economics and Energy)
Microsoft Partner: Gold Data Platform
AWS Advanced Technology Partner
Certified according to:
- ISO 27001:2017
- ISO 9001:2015
- ISO 14001:2015
- ISO 27018:2017
Software security certified by datenschutz cert GmbH

© 2023 Empolis Gruppe – DECIDE. RIGHT. NOW.

By Empolis
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